Legal

Terms & Conditions

Last updated: 28 September 2026

These Terms and Conditions apply to your use of this website and any digital products purchased from us.

1.

About Us

This website is operated by Oliver James Burrows, trading as Black Cab Tour Guides, a sole trader based in the United Kingdom.

2.

Digital Products

All walking guides and related content sold on this website are digital products.

When you purchase a guide, you are buying a personal, non-exclusive licence to view and use the content for your own private use only.

You do not own the content.

You may not copy, share, resell, distribute, publish, or commercially exploit any part of the guides.

3.

No Refunds

All sales of digital products are final.

Because the products are delivered instantly (or made available immediately after payment), we do not offer refunds, returns, or exchanges once the purchase has been completed.

4.

Use of the Guides

The guides are provided for general information and personal enjoyment only.

They are not professional tour guiding services.

We accept no liability for:

  • Any loss, injury, or damage that may occur while following a guide
  • Changes to opening times, routes, prices, or access to locations
  • The accuracy of third-party information (restaurants, attractions, etc.)

You follow the routes and recommendations entirely at your own risk.

5.

Account Access

If your purchase gives you access to members-only pages, that access is for your personal use only.

You must not share your login details with others.

We reserve the right to suspend or remove access if we believe the account is being misused or shared.

6.

Intellectual Property

All content on this website, including text, images, guides, and branding, is owned by us or used under licence.

You may not reproduce or use any of it without our written permission.

7.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or the digital products.

Our total liability in connection with any purchase is limited to the amount you paid for that product.

8.

Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will always be available on this page.

9.

Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10.

Contact

If you have any questions about these Terms, please email:

support@blackcabtourguide.com

Black Cab Tour Guides

London's definitive walking tour guides — crafted by a black cab driver with years of insider knowledge.

© 2026 Black Cab Tour Guides. All rights reserved.

London's insider walking guides